Privacy policy
What we collect when you shop, how we use it, how your payment is kept secure, and the choices you have.
Effective date: July 9, 2026 · Seller: Spoiled Pups LLC, d/b/a Purpose Pups · Dover, DE.
This Privacy Policy explains what information Purpose Pups (Spoiled Pups LLC) collects, how we use it, and the choices you have. We respect your privacy and do not sell your personal information.
Information we collect
- Order & contact details — the name, email, phone, and shipping address you enter at checkout, along with your order history.
- Payment information — your card details are entered into a secure, PCI-compliant payment field at checkout. We never see or store your full card number on our servers.
- Usage data — basic device, browser, and site-interaction data used to operate and improve the store.
How we use information
- Process and fulfill your orders, returns, and exchanges.
- Provide customer support and send order and shipping updates.
- Detect and prevent fraud and keep the store secure.
- Send you marketing email only if you’ve opted in — you can unsubscribe anytime.
- Meet our legal, tax, and accounting obligations.
Payment security
Card details are captured through a secure hosted field and handled by our secure payment provider under a PCI-DSS-compliant model. Sensitive card data never touches or is stored on our own servers. Your card statement will show PURPOSE.
Sharing
We share information only with the service providers who help us run the store — our secure payment provider, shipping carriers, fraud-prevention tools, email, and IT — and only as needed to provide those services, or where required by law. We do not sell your personal information.
Cookies
We use essential cookies to run your cart and secure checkout, plus limited analytics to understand how the store is used. You can control cookies through your browser settings; disabling essential cookies may affect checkout.
Data retention
We keep order and account records as long as needed to provide service and to meet legal, tax, and accounting requirements, then delete or anonymize them.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to records we’re required to keep by law. Email support@purposepup.com to make a request or to opt out of non-essential marketing email.
Contact
Spoiled Pups LLC, d/b/a Purpose Pups · Dover, DE · support@purposepup.com · (888) 555-0142.
Questions about this policy? Email support@purposepup.com or call (888) 555-0142.